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Support Engineer – Telecoms

Surrey, UK


Up to £35,000

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My client is a market leader in Location-based services; they deliver innovative solutions that allow operators to get to market quickly with leading-edge applications. They have offices in the UK and China, with distributors all over the world as well as being trusted partners with major operators globally.

Skills Required:

Experience in this role in Telecoms, Finance, Banking, Aerospace – or any other industry where there are mission-critical systems and ITIL based processes. The person will also be asked to perform support tasks and respond to the client in case of problems.


  • Familiarity with multi tier architectures
  • Experience on Linux
  • Knowledge of databases (MySQL/Postgres preferably), networking and server administration.
  • Ability to quickly learn, and troubleshoot new applications
  • Experience of liaising with 3rd line support to understand and communicate technical issues.


  • Good communication skills, both written and verbal
  • Logic approach to problem solving
  • Able to liaise both with clients and internal development teams to address issues efficiently

Candidates with backgrounds in IT / Telecoms support or Junior Project Management within the IT/ telecoms sector will be considered.

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